Effective Date : 10/25/2020
Protecting your private information is our priority. Pioneer Technology Solutions, dba Pioneer Telemedicine
on its own behalf and on behalf of its (Collectively referred to as “Pioneer“, “we”, “us”, or “our”), owns
and operates the website located at www.pioneertelemedicine.com
and mobile application (collectively, the “Website” or “Websites”). Through these Websites we offer various
online services that enable visitors to the Websites (“you” or “Visitors”) to receive access to various
types of healthcare information and information about our service (“Services”).
Online Privacy & Security Policy
This Statement of Privacy applies to the www.pioneertelemedicine.com and Pioneer Telemedicine and Pioneer
otherwise noted, all references to Pioneer include www.pioneertelemedicine.com. By using the
www.pioneertelemedicine.com, you consent to the data practices described in this statement. This Web and
Visitors on the publicly available portions of the Websites and how that information is used.Websites and
mobile application are the secure Platforms that allow Members to perform certain transactions
(e.g. initiate a consultation and make payment) and use our Services. All information stored and collected
by Pioneer and our affiliates are in a secure HIPAA compliant manner. At Pioneer, we are committed to
maintaining our customers’ privacy. We take great care to safeguard the personal information that we collect
to ensure that our customers’ privacy is maintained.
Pioneer encourages you to review the privacy statements of websites you choose to link to from Pioneer so
that you can understand how those websites collect, use and share your information. Pioneer is not
responsible for the privacy statements or other content on websites outside of the
www.pioneertelemedicine.com This notice is to describe the information collected and used practices at
Pioneer. This notice describes the choices you can make about the way your information is collected and
used. Your personally identifiable information may be used to identify or contact you with regards to your
application. Personal identifiable information includes your name, home address, telephone number, and email
otherwise stated. By accessing or using the Website after such changes are posted you agree to all such
Information We Collect
We may gather personal or non-personal information from you through our Website and/or App in the future.
Information about your computer hardware and software may be automatically collected by Pioneer. This
information can include: your IP address, browser type, domain names, access times and referring website
addresses, Geographic location, date and time you accessed and used the website, how long you use the
Website overall. Either Pioneer, our suppliers or a third-party vendor on behalf of Pioneer may
automatically collect information while Visitors browse the Websites.
How We Use Your Information
Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and
customized experience. We may use your information in a variety of ways, including for the following
Product and Service Fulfillment
We may use your contact information to respond to your inquiries, fulfill your requests and improve your
Our Marketing Purposes
We may use your information to deliver coupons, mobile coupons, newsletters, e-mails, mobile messages, and
social media notifications about our brands, products, events or other promotional purposes.
We may use your information to improve the effectiveness of our services, conduct research and analysis, or
to perform other business activities as needed.
Prevention of Fraud and other Harm
We may use your information to detect, prevent or investigate potential security breaches, fraudulent
transactions and monitor against theft.
We may use your information to assist law enforcement and respond to regulatory or other legal inquiries.
How We Share Your Information
We do not sell, rent, or loan your personal information to any non-affiliated third parties, except
as described in this Policy. We will only share your information with companies, organizations and
individuals outside of Pioneer as described below:
When We Work with Service Providers
We may share your information with affiliated and unaffiliated companies that perform tasks on our behalf
related to our business. Such tasks include analyzing site usage data, customer service, electronic and
postal mail service, social and other media services. Third-party service providers only receive your
information as necessary to perform their role, and we instruct them not to use your information for any
We may work with other companies who place cookies, tags, and web beacons on our websites. These companies
help operate our websites and provide you with additional products and services.
We may also use third party advertising networks to serve advertisements on our behalf. The cookies received
with banner advertisements served by these networks may be used to collect and build behavioral profiles by
these companies to deliver targeted advertisements on our website and unaffiliated websites.
When We Work with Third-Party Partners
We may work with other companies who operate their own websites or mobile applications, to allow them to
offer Pioneer customers the ability to connect to Pioneer services. These services give you more options for
ways to use Pioneer services from websites or apps that are not owned or operated by Pioneer.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive
data through public message boards, this information may be collected and used by others. Pioneer encourages
you to review the privacy statements, terms and conditions of websites you choose to link to from Pioneer so
that you can understand how those websites collect, use and share your information. Pioneer is not
responsible for the privacy statements, terms and conditions or other content on websites outside of the
Cookies, Web Beacons and Similar Technologies
“Cookies” are small data files that are sent from a website’s server and are stored on your device’s
hard drive either for only the duration of your visit (“session cookies”) or for a fixed period of time
(“persistent cookies”). Cookies may store user preferences and other types of information. We use
cookies to provide features and services, such as:
- Remembering your preferences and allowing you to enter your username less frequently.
- Presenting information that is targeted to your interests, including Pioneer content presented on
- Measuring the effectiveness of our sites, services, content and advertising.
- The Options/Settings section of most internet browsers will tell you how to manage cookies and other
technologies that may be transferred to your device, including how to disable these technologies. You
can disable our cookies or all cookies through your browser setting, but please note that disabling
cookies may impact some of our website’s features and prevent the site from operating properly.
A “Web Beacon” is an electronic image placed in the code of a webpage, application, or email. We use web
beacons to monitor the traffic patterns of users from one page to another and to improve site performance.
We may use or engage a third party that uses Local Stored Objects, sometimes referred to as “Flash Cookies,”
and other technologies to collect and store information about the use of our services. A Flash cookie is a
small data file placed on your computer or device using Adobe Flash technology. Flash cookies are different
from the cookies discussed above because cookie management tools provided by your browser will not remove
Pioneer website may use “cookies” to help you personalize your online experience. A cookie is a text file.
that is placed on your hard disk by a web page server.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a
cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize
Pioneer pages, or register with Pioneer site or services, a cookie helps Pioneer to recall your specific
information on subsequent visits. This simplifies the process of recording your personal information, such
as billing addresses, shipping addresses, and so on. When you return to the same Pioneer website, the
information you previously provided can be retrieved, so you can easily use the Pioneer features that you
customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to
decline cookies, you may not be able to fully experience the interactive features of the Pioneer services or
websites you visit.
US Residents Only
the United States. If you are visiting our website from outside the United States, please be aware that your
information may be transferred to, stored, and processed in the United States where our servers are located,
and our central database is operated. The data protection and other laws of the United States and other
countries might not be as comprehensive as those in your country. Please be assured that we seek to take
reasonable steps to ensure that your privacy is protected. By using or visiting our Website, you understand
that your information may be transferred to our facilities and those third parties with whom we share it as
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain
information. Users may opt-out of receiving any or all communications from Pioneer by contacting us from the
contact information below.
Pioneer Technology Solutions,
1024 Bayside DR, Suite 403
Newport Beach, CA 92660
constitutes your acceptance of such changes.